K-Secure Managed Services
We believe that successful managed services is all about well-managed client relationships. Understanding what is most important to you and how best to communicate with you is critical to the success of our relationship.
As one of the oldest and most trusted network, security and managed services integrators in the New York metropolitan area, Krantz Secure Technologies has a laser focus on client needs.
- Fast Response Times: Our best in class response time metrics, high level of technical expertise and our long-term commitment to customer support have made us one of the top choices for IT managed services in NYC. More than 75% of our support requests are handled in 20 minutes or less. Our proven processes and best practice standards consistently reduce the number of issues that our clients experience.
- Backup, Business Continuity, and Disaster Recovery: At the end of the day, nothing is more important to us than protecting your data and assuring that you can get back to work after a seriously impactful event – within a timeframe that meets your needs and budget. We include a robust backup, business continuity, and secure off-site replication solution as part of our standard managed services offering.
- Security: The challenge of securing an organization’s network and its data have never been greater. We have an extensive security background, and we take our responsibility to identify and mitigate risk for our clients very seriously. To address this concern, as part of our standard offering, we include one of the most extensive suites of IT security services available in our industry. For those clients requiring even deeper more granular security, we are uniquely qualified to fulfill those needs.
- Scheduled Business Reviews: Even with all the preventative maintenance, it’s important to engage in regular reviews of your network. We are committed to providing bi-annual on-site reviews by a high-level IT strategist. We’ll review changes in best practices, establish short- and long-term goals and objectives, and actively review current and longer term budgets to ensure that they fully cover the needs of the organization.
New York City’s Top Managed Services Company
Protect your business and optimize it for streamlined success today by contacting the Krantz Secure Technologies managed services team.