Our teams will monitor your systems at all times to ensure everything runs at peak performance and downtime is kept to a minimum. We identify and eliminate potential problems before they disrupt your operations.
Understanding the IT needs of a wide range of businesses requires more than surface knowledge of technology; it requires the true in-depth understanding of interconnected platforms that only comes with years of experience. We can work with you to create a stable IT infrastructure for your business.
More than 80% of our service tickets receive a response in 20 minutes or less – and our experienced technicians are committed to solving your problem on the first call whenever possible. We have proven service models that allow our customers to get the information that they need quickly.
“Krantz Secure Technologies has the ideal balance between strategic proactivity and reliable responsivity, they have the expertise, depth of knowledge, resources and manpower to get us to the next level!”
PRESIDENT & CEO
DIGITAL PLACE-BASED ADVERTISING ASSOCIATION
“They work to provide optimal value while working to stay inside our budgets consistently. They know their stuff, they’re ethical, and they provide the exact kind of responsive support we need.”
LOEB PARTNERS CORPORATION
“They really want to hear what we have to say, and they do that for a huge number of different clients. That’s a testament to their ability to provide truly tailored service.”
ARLEE HOME FASHIONS
“We’re a small business and are extremely dependent on our computer systems….it is our lifeline. If our server is down, we’re out of business. Krantz understands our needs and their importance, and service is always available to assist. They do not try to sell us “big business” technology that we don’t need, and translate our computer needs into a language we understand.”
“They have assisted LOEB with exceptional network design, remote services-round the clock-as needed-and all in a safe secure environment. Their attention to detail-most required and critical for small privately held organizations-has been impeccable-particularly with two telephonic conversions over this timeframe. Jim Krantz is a person you can entrust your IT requirements to.”
LOEB PARTNERS REALTY LLC
“We have enjoyed their technical expertise, prompt service and system recommendations throughout this period. If requested, we would be happy to discuss this recommendation with any potential customer or interested party.”
“As a small organization in the “service” business, responsiveness is key – both our responsiveness to our clients, and Krantz’s responsiveness to us, upon which we depend. We’ve been very satisfied with Jim and his team of experts, and are very glad we made the switch.”