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There are many IT outsourcing companies to choose from in NYC, but how many of them can offer you the history, expertise, service protocol, support platform, and guarantees that Krantz Secure can? For 36 years, we’ve been providing IT support to New York City companies that has covered all industries and all facets of IT, end to end. Our list of satisfied clients is long, our strategic partnerships powerful, and our IT outsourcing designed for economy of remote-support deliverables on a wide variety of services.

Strategic Outsourced IT Support for Manhattan SMBs

We’ve designed our IT outsourcing platform to be as easy to access and benefit from as possible. When we originally envisioned how IT outsourcing needs to operate in Manhattan and greater NYC, we saw that incorporating technology trends, infrastructure requirements, staying on top of data security issues, as well as listening to small and mid-sized business owners and their individuated goals was a must. We also bring the following elements of service to the table (among others):

  • Availability, Performance and Predictive failure monitoring to ensure your key business resources such as servers, applications, desktops and many other devices and services are functioning optimally and efficiently.
  • Backup System Monitoring to ensure that your system backups occur as scheduled and that your important business data is backed-up properly.
  • Virus Protection Monitoring and Maintenance to ensure that your antivirus programs are functioning properly and updates to your system are being received and installed.
  • Patch Level Management to ensure that your Windows servers and desktops are always updated with the appropriate security patches.
  • Email Performance Monitoring to monitor all the essential elements of your MS Exchange server to ensure the highest level of reliability and optimization.
  • Proactive remote maintenance and support will enable us to analyze and frequently resolve issues without the need for an onsite visit.
  • Comprehensive reporting to deliver continual reports about the current health of your network and to outline the work performed.
  • Virtual CTO / Quarterly Meetings to review incidents during the period, discuss potential strategic IT enhancements, budget planning, etc.
  • Annual Business Continuity / Disaster Recovery Plan Review for optimum BC/DR plan assurance.
  • Remote Help Desk Support for highly responsive, actionable help in time of network distress.

Outsourced IT in Manhattan That Incorporates Your Objectives 

Have you ever had the services of an IT company that didn’t listen to or incorporate your operations goals and objectives? You probably don’t deal with them anymore (or, you shouldn’t, if you still do). Our brand of Manhattan IT outsourcing support sits down with your department head(s) and listens to your business networking needs and objectives before outlaying an IT service strategy for your enterprise. For us, optimizing computer networks is a team effort, and a give-and-take collaboration on better IT outsourcing solutions for your business.

The Kind of IT Outsourcing Manhattan Businesses Need

We are one of the most trusted outsourced IT support providers for businesses in Manhattan. Contact us for IT outsourcing in Manhattan that can take your enterprise to a higher level and keep it there. Call us at (212) 286-0325 for more information or a consultation today.

Call Now! (212) 286-0325

Looking for the very best in network services in New York City? Call Krantz Secure Technologies today to speak with one of our business technology specialists.