Shouldn’t Your IT Company Do the Same for You?

You depend on peak-performing technology to serve your clients.  But, this is impossible without a reliable IT Partner—And they’re getting harder to find.

Most promise they’ll be there when you need them. In reality, they get busy and break this promise.  The following are some common problems that accounting firms face with their current IT companies.

HAS THIS HAPPENED TO YOU?

THE PROBLEM: It’s tax season.  Your team is working round the clock.  Your network crashes. When you call your IT company at 7 p.m. you get a voicemail message saying: “They’re not available.  Please call back tomorrow.”

THE ANSWER: This won’t happen with Krantz Technologies.  With our 24/7 monitoring, we’ll know about your problem before you do, and we’ll deal with it immediately. Our 24/7/365 Onsite and Remote Support provides the peace of mind you need.

THE PROBLEM: You get a ransomware virus. An employee opened a malicious link in an email. You call your IT company.  They tell you not to worry. A lot of computers get viruses. They’ll get there as soon as possible.

THE ANSWER: We’ll train your employees to recognize emails or websites with malicious content. Training is an essential component of every company’s IT Security Posture.

Plus, we provide a proactive defense on multiple levels with Managed Anti-Virus, Anti-Spyware, and Firewall Services, along with Diligent Patch Management.

THE PROBLEM: You’ve accidentally deleted important digital files, and panic.  Your IT company tells you that your tape backup failed and they can’t help you recover them.

THE ANSWER: Krantz ensures your data is continually backed up to a safe, offsite location with our Backup and Disaster Recovery Service. Your data will always be recoverable.

THE PROBLEM: You’re shocked when your IT company presents you a huge bill for their services. You didn’t realize they were charging for every little thing.

THE ANSWER: Krantz Secure’s White-Glove Managed Services provide a full spectrum of high-impact IT Services packaged within a simple-to-budget monthly fee.  

THE PROBLEM: When you need assistance with your accounting software, your IT company tells you they don’t know how to use it.

THE ANSWER: Krantz Secure professionals are well versed on the latest IT, network, software, and hardware solutions accounting firms use every day, including: 

  • ProSystems fx: Tax, Document, Engagement, Practice Management
  • QuickBooks
  • Lacerte
  • GoFileRoom
  • BNA Income Tax Planner
  • Thomson Reuters Checkpoint Tools
  • SuperForm Tax Forms

You Can Rely on Krantz Secure Technologies For IT Services For Your New York City CPA Firm.

When providing IT service and support, it’s no longer enough to know about technology alone. A true IT Partner understands every aspect of your accounting business—What you do and how you do it. Krantz Secure Technologies does this and more.

We’re a Member of the NYSSCPA and serve on their Technology Assurance Committee. And we’ve been providing IT Security Services to the top CPA and financial services companies in, and around New York City for over 35 years.

We won’t disappoint you like others.  And to show this, we’re offering a Complimentary IT Assessment and Consult to ensure your firm will have the optimal computer and IT support you require. Afterwards, we’ll provide a complete plan detailing your accounting firm’s unique IT needs.

The experts at Krantz Secure Technologies can ensure the reliability and security of your computers and network.  And, unlike others, we’ll be there for you 24/7. To learn more, contact us at: (212) 286-0325 or ITsolutions@krantzsecure.com

Call Now! (212) 286-0325

Looking for the very best in network services in New York City? Call Krantz Secure Technologies today to speak with one of our business technology specialists.

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Business Address:228 East 45th Street,New York,New York,10017,US |Tel: (212) 286-0325 |Email: marketing@krantzsecure.com.
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