K-Secure Managed Services

The challenges of securing an organization's network and its data have never been greater. To put this in perspective, McAfee Labs reported 46,000 unique pieces of malware per day in 2009, and that number grew to 60,000 per day in 2010! McAfee estimates there are now 2,000,000 new malicious websites every month. Point being, the days of "implement it and forget it" just won't work anymore. Ongoing maintenance of your network is essential.

Krantz Secure Technologies is one of the New York metropolitan area's oldest and most trusted network and security services integrators. We have developed our reputation by providing a very high level of technical expertise and a long term commitment to customer service.

We offer a full suite of proactive services that range from: monitoring and alerting, proactive preventive maintenance, to full service fixed fee programs.

Our K-Secure Programs are designed to predict and prevent network failures through a combination of two important activities:

• Quality, Availability, Performance and Predictive Failure Monitoring
• Preventive Maintenance Tasks

Proactively detecting and resolving issues BEFORE they happen through early warning alerting of threshold changes and scheduled preventative maintenance activities, enables us to maintain the very highest levels of IT operations for our clients.

As part of this service, we will be responsible for maintaining the health and integrity of your network environment. The service includes monitoring, alerting and preventive maintenance for your file servers, desktops, firewall, routers and switches.

Services Provided

• Availability, Performance and Predictive failure monitoring to ensure your key business resources such as servers, applications, desktops and many other devices and services are functioning optimally and efficiently
• Backup System Monitoring to ensure that your system backups occur as scheduled and that your important business data is backed up properly
• Virus Protection Monitoring and Maintenance to ensure that your antivirus programs are functioning properly and updates to your system are being received and installed
• Patch Level Management to ensure that your Windows servers and desktops are always updated with the appropriate security patches
• Email Performance Monitoring to monitor all the essential elements of your MS exchange server to ensure the highest level of reliability and optimization
• Proactive remote maintenance and support will enable us to analyze and frequently resolve issues without the need for an onsite visit
• Comprehensive reporting to continually inform you about the current health of your network and to outline the work performed
• Virtual CTO / Quarterly Meetings to review incidents during the period, discuss potential strategic IT enhancements, budget planning, etc.
• Annual Business Continuity / Disaster Recovery Plan Review
• Client Portal allows our customers to enter service requests via email or through the portal, view the status of open service calls and service history
• Remote Help Desk Support
• Asset and License Renewal Management
• Desktop Preventive Maintenance
• Nightly automated clean up / removal of temporary internet and cache files
• Weekly disk defragmentation of every desktop to keep them running optimally
• Weekly real-time automated virus protection and spyware scans
• Monitor for hard drive capacity and CPU utilization
• Ensure your antivirus program is functioning properly and updates are being applied to each desktop
• Automated Patching of the Operating Systems