Careers

Careers currently available at Krantz Secure:

Sr. Network Engineer 

Our growing computer-consulting company seeks experienced IT Professionals to serve prominent businesses throughout New York. We are looking for "A" Players - the top 10% in this field. Join our elite team and deliver exceptional services with the latest technologies. These are positions for those who take pride in their career!

Job Title: Senior Network Engineer

Department: Service and Support Reports to: Service Manager

GENERAL SUMMARY:

The Network Engineer is responsible for the design and implementation of internal / external systems, including virtualized servers and desktops, hosted and cloud environments, as well as providing technical assistance to team members with system and network requests.

Essential Duties and Responsibilities:

• Design and implementation at the network level: WAN and LAN connectivity, routers, firewalls, and security
• Design and implement hosted and cloud & virtual solutions for customers using technologies that meet their requirements
• Design, Implement and support disaster recovery solutions, backup, Restore, full understanding of all Backup tools.
• IIT support relating to issues with the internal systems and network infrastructure
• Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
• Support services for virtualization technologies: VMware, and Microsoft
• Remote access solution support: VPN, Terminal Services.
• Administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review
• Document maintenance for all computer systems and network infrastructure
• Provide in-house continuing education training for junior techs.
• Responsible for design, develop, implement higher risk projects as needed.

Additional Duties and Responsibilities:

• Ability to work in a team and communicate effectively
• Escalate service or project issues that cannot be completed within agreed service levels
• Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals
• Document internal processes and procedures related to duties and responsibilities
• Responsible for entering time and expenses in ConnectWise as it occurs
• Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University
• Work through project tickets and phases in ConnectWise as assigned by a Project Manager
• Enter all work as service or project tickets into ConnectWise
• Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry

Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain a professional IT Certifications, such as: Microsoft MCTS, MCITP MCITP-EA, or equivalent.
• VMware VCP, SonicWall CSSA, or Cisco CCNA,
• Interpersonal skills: such as communication skills, active listening and customer-care
• Written Skills for technical portion of proposals, Scope of Work Detail (SOW's) and professional documentation of work performed
• Diagnosis skills of technical issues
• Ability to multi-task and adapt to changes quickly
• Technical awareness: ability to match resources to technical issues appropriately
• Service awareness of all organization's key IT services for which support is being provided
• Understanding of support tools, techniques, and how technology is used to provide IT services
• Self-motivated with the ability to work in a fast moving environment

To apply for this position, please email your resume with a cover letter including salary expectations to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We will contact candidates directly who meet the qualifications of this role.

Principals Only:

Krantz will not pay a fee for resume submissions or candidate referrals (written, oral or otherwise) received from third-parties or agencies (contingent or retained). Unsolicited resume submissions and candidate referrals will be considered no-fee referrals and will in no way obligate Krantz to pay a fee or service charge upon hire of such candidates/referrals.